Billing and Insurance

Need help interpreting your bills and insurance benefits? Vicky Rager is Innova’s Billing & Claims Specialist.

Vicky’s 15+ years of experience in Physical Therapy billing make her your source of relief and understanding. Vicky is onsite and ready to answer your questions! Like your therapist, Vicky cares for your wellbeing and is your advocate. With Vicky you can expect faster turnaround on claims, in person answers to your questions, and overall better access to your healthcare benefits for physical therapy.

Common Questions

  • Do you take my specific health plan?
  • What is my deductible?
  • What is my account balance?
  • How many visits do I have?
  • Can I have physical therapy and massage therapy on the same calendar day?

How to contact Vicky

You can call (425) 658-4980 Monday through Friday from 7:30AM-4:00PM or You can email your detailed concern directly to Vicky.